Privacy policy

Gained is run by [Company legal name]. This policy explains what we collect when you use Gained, why, who we share it with, and how long we keep it. Questions or requests: adeyori.adekunle@bulldogs.aamu.edu.

Sessions and quizzes

• Sessions happen online, on the tutor’s own Zoom or Google Meet link. Zoom or Google runs the call under its own privacy policy; Gained doesn’t receive it.
• Gained doesn’t record sessions. No audio or video of a session is captured by Gained.
• The warm-up quiz before a session is written from what the family says the student needs to learn, entered at booking.
• The quiz after the session and the 48-hour check-in are written from the tutor’s summary of what they taught, which the tutor reviews as a list of topics before any quiz is written.

What we collect

• Account details: name, email, password (stored only as a one-way hash), and your role. For students, whether they’re under 18, and who their parent is.
• Tutor profile: subjects, price, bio, their Zoom or Google Meet link (shown to families who book them), availability, and the PayPal email payouts go to.
• Sessions: subject, time, what the family planned to cover, the topics the tutor confirmed, and the tutor’s summary of what they taught.
• Quizzes: questions, answers, scores, and the reasoning behind each grade. These make up the results families and tutors see, and are needed to review appeals.
• Payments: PayPal handles all card and bank details; we never see them. We keep PayPal’s order, authorization, capture and payout IDs, and the amounts.
• Daily problem: students’ answers and streaks.

Who we share it with

Only the services that make Gained work, each for its one job:

• PayPal: holding, capturing and refunding payments, and paying tutors.
• Elastic (its managed AI, which runs Anthropic’s Claude): writing the warm-up quiz from what the family entered, working out what a session covered from the tutor’s summary, writing the later quizzes, grading answers, and answering tutors’ questions about their own dashboard.
• Brevo: sending email (quiz links, booking and results notices, sign-in links).
• Render: hosting the app and its database, in the United States.

Within Gained, a session’s results are visible to its student, the paying parent, the tutor, and our admins (who review appeals). Once a session is booked, the tutor and the person who paid can see each other’s name and email address, so they can arrange or move the session. A student who didn’t pay doesn’t see the tutor’s email. We don’t sell personal data or use it for advertising.

Cookies and browser storage

• One cookie keeps you signed in, for up to 30 days. It can’t be read by scripts on the page.
• The tutor dashboard remembers its layout in your browser.
• No advertising or tracking cookies.

How long we keep it

• Accounts, sessions, quiz results and payment records: while your account is open, and afterwards as long as needed for accounting and legal obligations: [retention period].

Children

Students under 18 use Gained with a parent, who books and pays for sessions. [Policy for children under 13, and how parental consent is verified under COPPA, to be decided with counsel.]

Your choices

• You can see your sessions, results and how every answer was graded in the app, and appeal a grade within 72 hours.
• Delete your account any time from your Account page; it removes your account and the sessions, quizzes and results you’re part of. A parent deletes a child’s account from theirs. To get a copy of your data, email adeyori.adekunle@bulldogs.aamu.edu.